Delete Your Tindipotha Restaurant Partner Account

How to Request Deletion

To request deletion of your Tindipotha Restaurant Partner account and associated data, send an email to support@tindipotha.com from the email address or phone number registered with your account, with the subject line "Account Deletion Request". Please include:

• Your registered phone number
• Your restaurant name

We will verify your request and confirm once your account has been deleted, generally within 7 business days.

What Gets Deleted

Once your deletion request is processed, we permanently delete:

• Your account credentials (phone number, email, password)
• Your restaurant profile details (name, address, cuisines, delivery settings)
• Your banking details (account holder name, account number, IFSC code)
• Your uploaded verification documents (food license, GST documents)
• Your menu items and associated photos
• Your profile photo

What May Be Retained

Some information may be retained for a limited period after account deletion, where required for legal, tax, accounting, or fraud-prevention purposes:

• Order and transaction records (order history, payout records) may be retained for up to 7 years, as required under Indian tax and accounting regulations.
• Information necessary to resolve any open disputes, complaints, or legal obligations at the time of the deletion request will be retained until resolved.

Retained records are kept solely for the purposes described above and are not used for any other purpose after your account is deleted.

Contact

Questions about account deletion or data retention can be sent to support@tindipotha.com.