Privacy Policy

This Privacy Policy describes how the Tindipotha Restaurant Partner app ("the App"), operated by Tindipotha, collects, uses, and protects information from restaurant owners and staff who use the App to manage their restaurant listing, menu, and orders on the Tindipotha platform.

Information We Collect

When you register and use the App, we collect:

• Account information: your name, phone number, email address, and password (or one-time password used for login).
• Restaurant information: restaurant name, address, city, cuisine types, delivery fee, and related business details.
• Verification documents: food license number/document and GST number/document, submitted during registration for verification purposes.
• Banking details: account holder name, bank account number, and IFSC code, used to process payouts for orders.
• Photos: images you choose to upload for your menu items or your profile, selected from your device's photo gallery or camera.
• Order data: orders placed by customers at your restaurant, including order status and history, so you can manage and fulfill them.

How We Use Your Information

• To create and manage your restaurant partner account.
• To verify your restaurant's legitimacy (food license, GST) before activating your listing.
• To display your restaurant and menu to customers on the Tindipotha platform.
• To process and deliver customer orders, and to send order-related notifications.
• To process payouts to your registered bank account.
• To communicate with you about your account or orders.

How We Share Your Information

We do not sell your personal information. Information is shared only:

• With customers, limited to your restaurant's public listing details (name, address, menu, cuisines) so they can place orders.
• With delivery partners, limited to what is necessary to pick up and deliver an order.
• With Tindipotha's own backend servers (app.tindipotha.com), which store and process the data described above.
• Where required by law or to protect the rights, safety, or property of Tindipotha, our users, or the public.

Data Storage and Security

Your data is transmitted over encrypted (HTTPS) connections and stored on Tindipotha's servers. We take reasonable technical and organizational measures to protect your data, but no method of transmission or storage is 100% secure.

Permissions Used by the App

• Internet / network access: required to communicate with Tindipotha's servers.
• Photos/media access: used only when you choose to upload a menu item photo or profile photo. The App does not access your photos without your action.

The App does not access your location, contacts, camera roll in the background, microphone, or SMS.

Data Retention

We retain your account and restaurant data for as long as your account is active. If you wish to have your account and associated data deleted, contact us using the details below.

Your Choices

• You can update your restaurant profile information within the App at any time.
• You can request deletion of your account and data by contacting us.

Children's Privacy

The App is intended for restaurant owners and staff (adults operating a business) and is not directed at children under 18.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or wish to request data deletion, contact us at: support@tindipotha.com